FAQ
What types of products do you offer?
At FigureUplift, we specialize in innovative wellness products designed to enhance your everyday comfort and confidence. Our popular items include posture correctors that help alleviate back pain and promote better posture, among other wellness solutions.
How can I improve my posture with your products?
Our products, particularly the posture corrector, are designed to support your back and encourage proper alignment. By wearing our posture corrector regularly, you can train your body to maintain a healthier posture, which can help reduce discomfort and improve your overall well-being.
What is your return policy?
We have a 30-day return policy, which means you can request a return within 30 days of receiving your item. If you need to start a return, please contact us at urhometheater.usa@gmail.com.
Are there any items that cannot be returned?
Yes, certain items cannot be returned, such as perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, feel free to reach out to us!
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you if your refund is approved. If approved, you will be refunded to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
Can I exchange an item?
The fastest way to get the item you want is to return the item you have and make a separate purchase for the new one. If you need assistance with the exchange process, don’t hesitate to contact us!
Do you ship internationally?
Yes, we do offer international shipping! Please check our shipping policy for more details on shipping rates and delivery times to your location.
What should I do if my item arrives damaged?
If your item arrives damaged or defective, please inspect it upon reception and contact us immediately. We will evaluate the issue and work to make it right for you.
How can I contact customer support?
You can reach our customer support team by emailing us at urhometheater.usa@gmail.com. We’re here to help and will respond as quickly as possible!